When a break is no longer enough, voluntary self-exclusion at BCPoker gives Canadian players three hard stops: 6 months, 1 year, or permanent. No phone call, no waiting – it goes live straight from account settings. Choosing permanent means exactly that; there is no path back. Cutting short a temporary block before the clock runs out means contacting the support team directly and clearing an identity check first.
During any active self-exclusion period:
- all bonuses and pending promotions are frozen.
- no marketing materials or emails are sent while the restriction is in place.
BCPoker's BC Shield runs checks around the clock, so opening a fresh profile to sidestep an active exclusion gets caught through multi-layer monitoring before it goes anywhere.